Telenor Pakistan celebrated Customer Day 2023 on October 20, 2023, with a range of engaging activities focused on reinforcing the strong bond between the company and its valued customers. Telenor management and the entire workforce ventured into the markets, actively connecting and interacting with customers through diverse channels. They engaged with customers to understand their experiences, gather insights into their needs, and address their concerns, thereby contributing to Telenor's ongoing journey of improvement and innovation.
The day's agenda included a variety of activities, such as:
- Customer visits to Telenor sales and service centers, where Telenor CEO Irfan Wahab Khan and other senior executives interacted with customers and received their feedback.
- Customer outreach programs in various communities, where Telenor employees engaged in dialogue with customers, educated them about Telenor's latest products and services and provided assistance with their queries and concerns.
- In social media contests and giveaways, Telenor customers had the opportunity to win prizes for sharing their feedback and experiences.
Speaking on the occasion, Telenor Pakistan CEO Irfan Wahab Khan said, "Our customers are our most valuable asset, and Customer Day is a special opportunity for us to celebrate our relationship with them and reaffirm our commitment to providing them with the best possible experience. We are grateful for their continued support and trust, and we will continue to work tirelessly to meet and exceed their expectations."
Telenor Pakistan Head of Asia Petter-Børre Furberg, who was also present, said, "I am impressed by Telenor Pakistan's strong focus on customer satisfaction. Customer Day is a great example of the company's commitment to understanding and meeting the needs of its customers. I am confident that Telenor Pakistan will continue to be a leader in the Pakistani telecommunications market by providing its customers with innovative products and services and an exceptional customer experience."
Telenor Pakistan's Customer Day 2023 was a resounding success, with customers across the country appreciating the company's efforts to engage with them and understand their needs. The day's activities helped to strengthen the bond between Telenor and its customers and reaffirm the company's commitment to providing them with the best possible experience.
Additional information:
- Telenor Pakistan is the second-largest mobile network operator in Pakistan, with over 46 million subscribers.
- The company offers a wide range of telecommunications products and services, including mobile voice and data services, fixed-line broadband services, and digital financial services.
- Telenor Pakistan is committed to providing its customers with an exceptional customer experience. The company strongly focuses on customer satisfaction and regularly conducts customer surveys and feedback sessions to understand and meet the needs of its customers.
- Telenor Pakistan is also a leader in innovation and is constantly launching new products and services to meet the evolving needs of its customers.
Conclusion:
Telenor Pakistan's Customer Day 2023 was a resounding success, with customers across the country appreciating the company's efforts to engage with them and understand their needs. The day's activities helped to strengthen the bond between Telenor and its customers and reaffirm the company's commitment to providing them with the best possible experience.
